National RSG · Responsible Service of Gambling

This online training course can teach you about ..

• How to provide responsible service of gambling
• How to provide information and assistance to customers about gambling
• The profile of the gambling industry including its size and the impacts of gambling
• The social and economic costs as well as the benefits of gambling
• The indicators of problem gambling
• The reasons for and the social impacts of gambling problems
• Responses to persons affected by problem gambling and relevant industry codes of practice
• The availability of counselling services for problem gamblers and associated referral procedures
• The requirements for responsible advertising and promotion
• Legislation that regulates the control of gambling in Australia and why these laws are necessary
• The requirements of the legislation and code of practice in specific relation to responsible gambling practices, reasons for the legislation and the philosophy of harm minimisation

National accredited online RSG certificate course

This course is relevant to employees in the Hospitality Industry nationally, with the exception of Queensland, NSW, and Victoria who have specific training requirements. The 'Queensland Responsible Gambling Code of Practice' is explored in detail as an example of best practice.

The unit of competency SITHGAM006A Responsible Service of Gambling is a nationally accredited unit of competency and is part of the SIT07 Tourism Hospitality and Events training package under the requirements of the Australian Quality Training Framework (AQTF). There are no prerequisite courses required to undertake this Unit of Competency.

Hospitality workers who may be involved with gambling services are ..