Business Courses

Networking

Professional networking is evolving nearly on a daily basis. New methods of networking, such as internet, are becoming more popular, time effective and successful.

Whether you are seeking a new job, change in career, information, allies or new business contracts, professional networking should not be overlooked or seen as unimportant or a leisure activity, it is vital in today's changing environment.

This module will give you the basic skills you need to successfully network, and the confidence to sell yourself as the professional you are.

Business writing skills

This module is designed to provide you with the basic skills to write effectively within your workplace.

Topics covered include the construction of sentences and paragraphs, punctuation, communicating your message clearly, formatting and proof-reading. This module will also look at the different formats of communication including, reports, e-mails, work instructions, letters, and memos.

Change management

Change can begin anywhere, and everyone is responsible for making change work.

Change can be stressful, and challenging. Sustainable and evolving workplaces need to change, yet sometimes the human factor of this change process gets overlooked. So how do we manage change?

This module will cover some approaches to ensure a positive outcome for the people involved in change.

Coaching the coach

This module is designed to assist managers and supervisors who supervise and train apprentices or trainees.

This module will help you to develop the skills and understandings of EFFECTIVE coaching that will assist driving your apprentices or trainees career.

This module will look at:

Being a good workplace coach Developing a good relationship Your role and responsibilities The benefits of being a workplace coach Training tips Giving instructions Effective adult learning - show and tell.

Communication

This module is designed to acquaint participants with techniques and approaches for improving their communication.

By the end of this module you will be able to:

Recognise the importance of effective communication in your workplace Understand the communication cycle Understand non-verbal communication and the impact it has on verbal communication Be able to communicate to build rapport Utilise communication techniques to deal with conflict